North, Klaus <br/><br/>
Effective knowledge work :  answers to the management challenge of the 21st century / 
Klaus North and Stefan Gueldenberg 
 - Bingley, UK :  Emerald,  2011 
 - xiv, 230 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781780521442 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management<br/>Knowledge management--Case studies