TY  - BOOK
AU  - North,Klaus
AU  - Gueldenberg,Stefan
TI  - Effective knowledge work: answers to the management challenge of the 21st century 
SN  - 9781780521442 (hbk.)
PY  - 2011///
CY  - Bingley, UK
PB  - Emerald
KW  - Knowledge management
KW  - Case studies
N1  - Includes bibliographical references and index
ER  -