TY  - BOOK
AU  - Blank,Ronald
TI  - Warranty claims reduction: a modern approach with continuous improvement techniques 
SN  - 9781482209129 (hbk.)
PY  - 2014///
CY  - Boca Raton
PB  - CRC Press, Taylor & Francis Group
KW  - Quality control
KW  - Continuous improvement process
N1  - Includes index
ER  -