McMains, Michael J. <br/><br/>
Crisis negotiations :  managing critical incidents and hostage situations in law enforcement and corrections / 
Michael J. McMains and Wayman C. Mullins 
 - 5th ed. 
 - New York, NY :  Routledge,  2015 
 - xx, 568 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781138133426 (hbk.) 9781455776474 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hostage negotiations--United States<br/>Crisis management--United States<br/>Law enforcement--United States