TY - BOOK AU - McMains,Michael J. AU - Mullins,Wayman C. TI - Crisis negotiations: managing critical incidents and hostage situations in law enforcement and corrections SN - 9781138133426 (hbk.) PY - 2015/// CY - New York, NY PB - Routledge KW - Hostage negotiations KW - United States KW - Crisis management KW - Law enforcement N1 - Includes bibliographical references and index ER -