00783nam a2200217 a 4500001001400000003000700014005001700021008004100038020003900079020003600118020003500154040000800189245011000197250001200307260004400319300003500363504005000398650004100448650005600489700002000545vtls000096273KUKTEM20251125103311.0160621t2017    maua   f      001 0 eng d  a9781305271500 (pbk. : student ed.)  a1305271505 (pbk. : student ed.)  a9781305864726 (loose-leaf ed.)  aUMP00aEssential interviewing :ba programmed approach to effective communication /cDavid R. Evans ... [et al.]  a9th ed.  aBoston, MA :bCengage Learning,c[2017]  axiii, 345 p. :bill. ;c25 cm.  aIncludes bibliographical references and index 0aInterviewingvProgrammed instruction 0aInterpersonal communicationvProgrammed instruction1 aEvans, David R.