Hoyle, David <br/><br/>
Quality :  management essentials / 
David Hoyle 
 - Boston, MA :  Butterworth-Heinemann ,  2007 
 - ix, 212 p. ;  24 cm. 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781138168701 (hbk.) 9780750667869 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control<br/>ISO 9000 Series Standards