Duarte, Deborah L. Mastering virtual teams : strategies, tools, and techniques that succeed / Deborah L. Duarte, Nancy Tennant Snyder - 3rd ed. - San Francisco, Calif : Jossey-Bass, 2006 - xviii, 251 p. : ill. ; 24 cm. Includes bibliographical references and index ISBN: 9780787982805 Subjects--Topical Terms: Teams in the workplace