Hassin, Refael <br/><br/>
Rational queueing / 
Refael Hassin 
 - Boca Raton, FL :  CRC Press, Taylor & Francis Group,  2016 
 - xiii, 378 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781498745277 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Queuing theory<br/>Probabilities<br/>Consumer behavior