TY - BOOK AU - Md. Fauzi Ahmad@Mohamad TI - Total quality management (TQM): the key to success for business survival SN - 9789670764269 (pbk.) PY - 2015/// CY - Batu Pahat PB - Penerbit UTHM KW - Total quality management KW - Quality assurance N1 - Includes bibliographiacal references and index ER -