Davies, Jim,  1964- <br/><br/>
ITIL foundation all-in-one exam guide / 
Jim Davies 
 - New York, NY : œb McGraw-Hill Education,  2016 
 - xvii, 268 p. :  ill. ;  23 cm. +  1 CD-ROM 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780071841603 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ITIL (Information technology management standard)--Examinations--Study guides<br/>Information technology--Management--Examinations--Study guides<br/>Information technology projects--Management--Examinations--Study guides<br/>Computer technical support--Standards--Examinations--Study guides<br/>Electronic data processing personnel--Certification--Examinations--Study guides