TY - BOOK AU - Frayne,James TI - Meet the people: why businesses must engage with public opinion to manage and enhance their reputations SN - 9780857192578 (pbk.) PY - 2013/// CY - Hampshire, Great Britain PB - Harriman House KW - Public relations KW - Business communication KW - Corporate image KW - Campaign management N1 - Includes bibliographical references and index ER -