00890nam a2200265 a 4500 vtls000098880 KUKTEM 20251125103503.0 170412t2016 njua f 001 0 eng d 9781783267132 201706201120 zul 201704121555 faiz UMP HD62.15 .H85 2016 Hull, Frank M. Total value development : how to drive service innovation / Frank M. Hull, Christopher David Storey London : Imperial College Press, 2016 xxxv, 371 p. : ill. ; 24 cm. Includes index Total quality management Value Customer relations Industrial management Storey, Christopher David 0 0 0 0 20000 20000 2019-09-04 524.88 0 HD62.15 .H85 2016 0000118126 2019-09-04 00:00:00 1 524.88 2019-09-04 OPEN VIRTUA40 85820 85826 VTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5000*6500*6501*6502*6503*7000*9992