TY - BOOK AU - Evans,James R. AU - Lindsay,William M. TI - The management and control of quality SN - 9780538452601 (pbk.) PY - 2011/// CY - Australia PB - South-Western Cengage Learning KW - Production management KW - Quality control KW - Statistical methods KW - Quality assurance N1 - Bahan Hadiah; Includes bibliographical references and index ER -