Molenaar, Cor <br/><br/>
Why customers would rather have a smartphone than a car :  relationship retailing as an opportunity / 
Cor Molenaar 
 - Farnham, Surrey, England :  Gower,  2015 
 - vi, 208 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781472466563 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer behavior<br/>Electronic commerce<br/>Customer relations