Owen, Tim Buckley, <br/><br/>
Successful enquiry answering every time :  thinking your way from problem to solution / 
Tim Buckley Owen 
 - Seventh edition 
 - xiv, 186 pages ;  24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9781783301935 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference services (Libraries)--Great Britain<br/>Libraries--Customer services<br/>Reference services (Libraries)<br/>Information retrieval