00590nam a2200169 a 4500001001400000003000700014005001700021008004100038020001800079040000800097245013000105260004500235300004400280504005000324650002900374700001700403vtls000099345KUKTEM20251125103728.0170421t2016    xxka   g      001 0 eng d  a9781781547489  aUMP00aTotal quality management systems :bbuilding and sustaining operational excellence /ccontributors : Simmy Marwa ... [et al.]  aUnited Kingdom :bAuris Reference,c2016  ax, 277 p. :bill. (some col.) ;c24 cm.  aIncludes bibliographical references and index 0aTotal quality management1 aMarwa, Simmy