TY - BOOK AU - Arthur,Jay TI - Lean six sigma for hospitals: improving patient safety, patient flow and the bottom line SN - 9781259641084 PY - 2016/// CY - New York, NY PB - McGraw-Hill KW - Hospitals KW - Administration KW - Methods KW - Total quality management KW - Medical care KW - Quality control N1 - Includes bibliographical references and index ER -