TY  - BOOK
AU  - Hakim,Amy Cooper
AU  - Solomon,Muriel
TI  - Working with difficult people
SN  - 9780143111870
PY  - 2016///
CY  - New York
PB  - A TarcherPerigee Book
KW  - Conflict management
KW  - Interpersonal relations
KW  - Interpersonal conflict
N1  - Includes index
ER  -