LeRoy, Kathryn A., <br/><br/>
Transforming organizations :  one process at a time / 
Kathryn A. LeRoy 
 - xxi, 228 pages :  illustrations ;  24 cm. 
 - Continuous improvement series .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781138297364 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Continuous improvement process<br/>Organizational change