TY  - BOOK
AU  - LeRoy,Kathryn A.
TI  - Transforming organizations: one process at a time 
T2  - Continuous improvement series
SN  - 9781138297364
PY  - 2018///
CY  - Boca Raton, FL
PB  - CRC Press
KW  - Total quality management
KW  - Continuous improvement process
KW  - Organizational change
N1  - Includes bibliographical references and index
ER  -