TY - BOOK AU - Wunker,Stephen M. AU - Wattman,Jessica AU - Farber,David R. TI - Jobs to be done: a roadmap for customer-centered innovation SN - 9780814438039 PY - 2017/// CY - New York City PB - AMACOM KW - Creative ability in business KW - New products KW - Cost effectiveness KW - Consumer satisfaction N1 - Includes index ER -