@book{90428,
	author = {Institut Tadbiran Awam Negara (INTAN)},
	title = {Laporan tahunan =},
	publisher = {Institut Tadbiran Awam Negara (INTAN),},
	year = {2004},
	address = {Kuala Lumpur :},
	note = {Text available in English and Malay},
	url = {http://www.intanbk.intan.my}
}
