TY  - BOOK
AU  - Neely,A.D.
TI  - Business performance measurement: theory and practice 
SN  - 9780511753695
PY  - 2002///
CY  - New York
PB  - Cambridge University Press
KW  - Industrial productivity
KW  - Measurement
KW  - Performance
KW  - Business
KW  - Evaluation
KW  - Total quality management
N1  - Includes bibliographical references and index
UR  - https://www-cambridge-org.libraryumpsa.idm.oclc.org/core/books/business-performance-measurement/DDBB125EA49B9EA58F029865633A817E
UR  - https://www.cambridge.org/core/books/business-performance-measurement/DDBB125EA49B9EA58F029865633A817E
ER  -