TY  - BOOK
AU  - Harkins,Philip J.
TI  - Powerful conversations: how high-impact leaders communicate 
SN  - 9780071353212
PY  - 1999///
CY  - New York
PB  - McGraw-Hill
KW  - Communication in management
KW  - Leadership
KW  - Communication in organizations
UR  - http://ecollib.ump.edu.my.libraryumpsa.idm.oclc.org/51030/
UR  - http://ecollib.ump.edu.my/51030/
ER  -