TY  - BOOK
AU  - Spohrer,Jim
AU  - Leitner,Christine
ED  - International Conference on the Human Side of Service Engineering
TI  - Advances in the human side of service engineering: proceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July 16-20, 2020, USA 
T2  - Advances in intelligent systems and computing
SN  - 9783030510572
PY  - 2020///
CY  - Cham
PB  - Springer
KW  - Human engineering
KW  - Congresses
N1  - International conference proceedings; Includes author index
UR  - https://link-springer-com.libraryumpsa.idm.oclc.org/book/10.1007/978-3-030-51057-2
UR  - https://link.springer.com/book/10.1007/978-3-030-51057-2
ER  -