01586nam a2200349 i 4500952014800000999001700148003000800165005001700173006001800190007001500208008004100223020002500264040002300289090002100312111008800333245021200421264002800633300002200661336002100683337002300704338003200727490005000759500004100809500002600850650003400876700002700910700003300937830005000970856010401020856009701124942001501221  00102lcc40708NFICa20000b20000d2020-11-06e90g152.00l0oTA166 .I585 2020pE000001942r2020-11-06 00:00:00t1v152.00w2020-11-06yEBOOK  c94156d94162MY-KuUP20251125105724.0a||||fo|||| 001 0cr |||||||||||200722s2020    sz     fo     101 0 eng d  a9783030510572qebook  aYDXbengcUMPerda  aTA166 .I585 20202 aInternational Conference on the Human Side of Service Engineeringd(2020 :cOnline)10aAdvances in the human side of service engineering :bproceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July 16-20, 2020, USA /cJim Spohrer, Christine Leitner, editors 1aCham :bSpringer,c2020  a1 online resource  atext2rdacontent  acomputer2rdamedia  aonline resource2rdacarrier1 aAdvances in intelligent systems and computing  aInternational conference proceedings  aIncludes author index 0aHuman engineeringvCongresses1 aSpohrer, Jim,eeditor.1 aLeitner, Christine,eeditor. 0aAdvances in intelligent systems and computing  uhttps://link-springer-com.libraryumpsa.idm.oclc.org/book/10.1007/978-3-030-51057-2zOff-Campus link  uhttps://link.springer.com/book/10.1007/978-3-030-51057-2zClick here to access (Direct Link)  2lcccEBOOK