TY  - BOOK
AU  - Duncan,Todd
AU  - Duncan,Deb
TI  - The 10 golden rules of customer service: the story of the $6,000 egg 
T2  - Ignite reads
SN  - 9781492679530
PY  - 2019///
CY  - Naperville, Illinois
PB  - Simple Truths
KW  - Customer relations
KW  - Customer services
KW  - Marketing
ER  -