@book{94892,
	author = {Asmah Haji Omar,},
	title = {Kesantunan bahasa dalam pengurusan pentadbiran dan media /},
	publisher = {Dewan Bahasa dan Pustaka,},
	year = {2018},
	series = {Siri kesantunan bahasa},
	address = {Kuala Lumpur :}
}