01263ngm a2200241 a 4500 vtls000025966 KUKTEM 20251117113502.0 080331t1999 xxk f 01 zzeng|d MED0002183(Local) 201906210752 ariffin 201107132004 VLOAD 200910221049 iswan 200908141422 VLOAD 200803311736 kam UMP com HF5541.T4 C66 1999 Communication skills [electronic resource] : business calls [Basel] : Xebec Multimedia Solutions Ltd/McGraw-Hill, 1999 1 computer disc : sd., col. : 12 cm. The business sense series (Interactive CD-ROM training) Softcopy of handbooks and guides are included in the CD ROM ; Multiuser Module 1 : Preparation -- Module 2 : Transferring/passing on -- Module 3 : Messages -- Module 4 : Taking a call -- Module 5 : Making a call -- Module 6 : Difficult calls -- Module 7 : Ending a call -- Module 8 : After the call Minimum systems requirements : windows 98 or higher, CD-ROM drive, sound card, SVGA graphic card, MPEG Telephone in business 0 0 0 1 10000 10000 2019-09-04 0 com HF5541.T4 C66 1999 0000023471 2019-09-04 00:00:00 1 2019-09-04 CD_DVD VIRTUA40 9542 9548 VTLSSORT0080*0200*0400*0900*2450*2600*3000*4400*5000*5050*5380*6500*9992