TY - BOOK AU - Kotler,Philip ; Lee,Nancy TI - Marketing in the public sector: a roadmap for improved performance SN - 0131875159 PY - 2007/// CY - Upper Saddle River, N.J. PB - Wharton School Pub. KW - Administrative agencies KW - Management KW - Government productivity KW - Public administration KW - Citizen participation N1 - Bahan Hadiah ER -