Floyd, Kory, <br/><br/>
Business and professional communication :  putting people first / 
Kory Floyd and Peter W. Cardon 
 - 372 pages :  illustrations ;  27 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781260547955 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication