TY  - BOOK
AU  - Floyd,Kory
AU  - Cardon,Peter W.
TI  - Business and professional communication: putting people first 
SN  - 9781260547955
PY  - 2020///
CY  - New York
PB  - McGraw Hill Education
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -