Martin, Karen <br/><br/>
Metrics-based process mapping :  an excel - based solution, /  [electronic resource] 
 Metrics based process mapping (MBPM) 
Karen Martin, Mike Osterling 
 - London:  Taylor & Francis ,  2008 
 - 1 computer disc:  digital data;  12cm. 
<br/><br/> Library internal view only 
<br/><br/> Metrics based process mapping (MBPM) is a methodology that was develop to support the adoption of lean practises in office, service, and technical environments. This cd provides improvement team with an Excel based solution to electrnically archive and distribute current and future state MBPMs created with paper and post it notes. 
<br/><br/><br/>This tool was created for PCs operating with Excel 2003 and later. It soes not function on earlier version of Excel, nor with Mac operating systems. 
<br/><br/><label>ISBN: </label>9781563273803 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Bussiness logistic<br/>Stream mapping