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  <titleInfo>
    <title>Metrics-based process mapping</title>
    <subTitle>an excel - based solution</subTitle>
  </titleInfo>
  <titleInfo type="alternative">
    <title>Metrics based process mapping (MBPM)</title>
  </titleInfo>
  <name type="personal">
    <namePart>Martin, Karen</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Osterling, Mike</namePart>
  </name>
  <typeOfResource>software, multimedia</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">xxu</placeTerm>
    </place>
    <place>
      <placeTerm type="text">London</placeTerm>
    </place>
    <publisher>Taylor &amp; Francis</publisher>
    <dateIssued>2008</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">electronic</form>
    <form authority="gmd">electronic resource</form>
    <extent>1 computer disc: digital data; 12cm.</extent>
  </physicalDescription>
  <abstract>Metrics based process mapping (MBPM) is a methodology that was develop to support the adoption of lean practises in office, service, and technical environments. This cd provides improvement team with an Excel based solution to electrnically archive and distribute current and future state MBPMs created with paper and post it notes.</abstract>
  <targetAudience authority="marctarget">specialized</targetAudience>
  <note type="statement of responsibility">Karen Martin, Mike Osterling</note>
  <note>Library internal view only</note>
  <note>This tool was created for PCs operating with Excel 2003 and later. It soes not function on earlier version of Excel, nor with Mac operating systems.</note>
  <subject authority="lcsh">
    <topic>Bussiness logistic</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Stream mapping</topic>
  </subject>
  <identifier type="isbn">9781563273803</identifier>
  <recordInfo>
    <recordContentSource authority="marcorg">UMP</recordContentSource>
    <recordCreationDate encoding="marc">090818</recordCreationDate>
    <recordChangeDate encoding="iso8601">20251117113514.0</recordChangeDate>
    <recordIdentifier source="KUKTEM">vtls000041608</recordIdentifier>
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