TY  - DATA
AU  - Martin,Karen
AU  - Osterling,Mike
TI  - Metrics-based process mapping: an excel - based solution, 
SN  - 9781563273803
PY  - 2008///
CY  - London
PB  - Taylor & Francis
KW  - Bussiness logistic
KW  - Stream mapping
N1  - Library internal view only
N2  - Metrics based process mapping (MBPM) is a methodology that was develop to support the adoption of lean practises in office, service, and technical environments. This cd provides improvement team with an Excel based solution to electrnically archive and distribute current and future state MBPMs created with paper and post it notes
ER  -