Fenning, Chris, <br/><br/>
The First Minute :  How to Start Conversations That Get Results (Business Communication Skills Books) 
Chris Fenning 
 - viii, 118 pages :  illustration ;  21 cm. 
<br/><br/>Include bibliographical reference. 
<br/><br/><label>ISBN: </label>9789670015231 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication<br/>Interpersonal relations