<?xml version="1.0" encoding="utf-8" ?> <rss version="2.0" xmlns:opensearch="http://a9.com/-/spec/opensearch/1.1/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom"> <channel> <title> <![CDATA[ Search for 'Provider:Crisp Publications,']]> </title> <link> https://efind.ump.edu.my/cgi-bin/koha/opac-search.pl?q=ccl=Provider%3ACrisp%20Publications%2C&#38;sort_by=title_dsc&#38;format=rss </link> <atom:link rel="self" type="application/rss+xml" href="https://efind.ump.edu.my/cgi-bin/koha/opac-search.pl?q=ccl=Provider%3ACrisp%20Publications%2C&#38;sort_by=title_dsc&#38;format=rss"/> <description> <![CDATA[ Search results for 'Provider:Crisp Publications,' at ]]> </description> <opensearch:totalResults>37</opensearch:totalResults> <opensearch:startIndex>0</opensearch:startIndex> <opensearch:itemsPerPage>30</opensearch:itemsPerPage> <atom:link rel="search" type="application/opensearchdescription+xml" href="https://efind.ump.edu.my/cgi-bin/koha/opac-search.pl?q=ccl=Provider%3ACrisp%20Publications%2C&#38;sort_by=title_dsc&#38;format=opensearchdescription"/> <opensearch:Query role="request" searchTerms="q%3Dccl%3DProvider%253ACrisp%2520Publications%252C" startPage="" /> <item> <title> Working together : succeeding in a multicultural organization / </title> <dc:identifier>ISBN:1560522925</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=32144</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560522925.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Simons, George F..<br /> Menlo Park, California : Crisp Publications, 1994 .<br /> 85 p. : 26 cm..<br /> 1560522925 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=32144">Place hold on <em>Working together :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=32144</guid> </item> <item> <title> Telephone courtesy &amp; customer service / </title> <dc:identifier>ISBN:1560525770</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=34020</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560525770.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Finch, Lloyd C..<br /> Menlo Park, Calif. : Crisp Publications, c2000 .<br /> 104 p. : ill. ; 26 cm. 1560525770 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=34020">Place hold on <em>Telephone courtesy &amp; customer service /</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=34020</guid> </item> <item> <title> Telemarketing tips from A to Z : how to make every call a winner! / </title> <dc:identifier>ISBN:1560526033</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=31311</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560526033.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Friedman, Nancy J..<br /> Menlo Park, Calif. : Crisp Publications, 2001 .<br /> x, 70 p. : 26 cm..<br /> 1560526033 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=31311">Place hold on <em>Telemarketing tips from A to Z :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=31311</guid> </item> <item> <title> Technical writing in the corporate world : understanding, developing, and editing technical documents / </title> <dc:identifier>ISBN:1560520043</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=27575</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560520043.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Estrin, Herman A..<br /> Menlo Park, CA: Crisp Publications, 1990 .<br /> iv. 90 p.: , Includes bibliographical references (p. 78) 26 cm.<br /> 1560520043 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=27575">Place hold on <em>Technical writing in the corporate world :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=27575</guid> </item> <item> <title> Team problem solving : a systematic approach to consensus decision making / Sandy Pokras </title> <dc:identifier>ISBN:156052314X</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=27970</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/156052314X.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Pokras, Sandy.<br /> Menlo Park, CA: Crisp Publications, 1995 .<br /> v. 136 p.: 26 cm.<br /> 156052314X </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=27970">Place hold on <em>Team problem solving :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=27970</guid> </item> <item> <title> Stress that motivates : self-talk secrets for success / </title> <dc:identifier>ISBN:1560525371</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=27397</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560525371.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Scott, Dru.<br /> Menlo Park, CA: Crisp Publications, 2002 .<br /> 112 p.: 26 cm.<br /> 1560525371 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=27397">Place hold on <em>Stress that motivates :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=27397</guid> </item> <item> <title> Sexual harassment in the workplace : a guide to prevention / </title> <dc:identifier>ISBN:1560521538</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=26727</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560521538.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Lightle, Juliana.<br /> Menlo Park, CA: Crisp Publications, 1992 .<br /> 116 p.: 26 cm.<br /> 1560521538 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=26727">Place hold on <em>Sexual harassment in the workplace :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=26727</guid> </item> <item> <title> Quality customer service : how to win with the customer / </title> <dc:identifier>ISBN:1560525991</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=26355</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560525991.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Martin, William B..<br /> Menlo Park, CA: Crisp Publications, 2001 .<br /> viii, 110 p. : 26 cm. +.<br /> 1560525991 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=26355">Place hold on <em>Quality customer service :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=26355</guid> </item> <item> <title> Quality at work : a personal guide to professional standards / </title> <dc:identifier>ISBN:0931961726</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=60811</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/0931961726.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Bonet, Diana.<br /> Menlo Park, CA : Crisp Publications, 1989 .<br /> vi, 88 p. : 26 cm..<br /> 0931961726 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=60811">Place hold on <em>Quality at work :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=60811</guid> </item> <item> <title> Process improvement : enhancing your organization's effectiveness / </title> <dc:identifier>ISBN:1560523220</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=26407</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560523220.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Flanigan, Eileen.<br /> Menlo Park, CA: Crisp Publications, 1995 .<br /> 106 p.: 26 cm.<br /> 1560523220 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=26407">Place hold on <em>Process improvement :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=26407</guid> </item> <item> <title> Organizational vision, values and mission : building the organization of tomorrow / </title> <dc:identifier>ISBN:1560522100</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=25601</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560522100.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Scott, Cynthia D..<br /> Menlo Park, CA: Crisp Publications, 1993 .<br /> viii, 101 p.: 26 cm.<br /> 1560522100 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=25601">Place hold on <em>Organizational vision, values and mission :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=25601</guid> </item> <item> <title> Office politics : positive results from fair practices / </title> <dc:identifier>ISBN:1560524456</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=25146</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560524456.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Wolfe, Rebecca Luhn.<br /> Menlo Park, CA: Crisp Publications, 1997 .<br /> 100 p.: 26 cm.<br /> 1560524456 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=25146">Place hold on <em>Office politics :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=25146</guid> </item> <item> <title> Motivating at work : empowering employees to give their best / </title> <dc:identifier>ISBN:1560522011</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=25189</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560522011.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Dell, Twyla.<br /> Menlo Park, CA: Crisp Publications, 1993 .<br /> vii, 97 p.: 26 cm..<br /> 1560522011 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=25189">Place hold on <em>Motivating at work :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=25189</guid> </item> <item> <title> Mentoring : how to develop successful mentor behaviors / </title> <dc:identifier>ISBN:1560526424</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=24587</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560526424.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Shea, Gordon F..<br /> Menlo park, CA: Crisp Publications, 2002 .<br /> viii, 104 p. : 26 cm. + | 1 computer disc.<br /> 1560526424 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=24587">Place hold on <em>Mentoring :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=24587</guid> </item> <item> <title> Mentoring : a practical guide / Gordon F. Shea </title> <dc:identifier>ISBN:56052426X</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=34021</link> <description> <![CDATA[ <p> By Shea, Gordon F..<br /> Menlo Park, Calif. : Crisp Publications, 1997 .<br /> 89 p. : 26 cm..<br /> 56052426X </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=34021">Place hold on <em>Mentoring :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=34021</guid> </item> <item> <title> Measuring customer satisfaction / Richard F. Gerson </title> <dc:identifier>ISBN:1560521783</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=24457</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560521783.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Gerson, Richard F..<br /> Menlo Park, CA: Crisp Publications, 1993 .<br /> 112 p.: 26 cm.<br /> 1560521783 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=24457">Place hold on <em>Measuring customer satisfaction / Richard F. Gerson</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=24457</guid> </item> <item> <title> Managing stress for mental fitness / </title> <dc:identifier>ISBN:1560522003</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=24086</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560522003.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Raber, Merrill F..<br /> Menlo Park, CA : Crisp Publications, 1993 .<br /> 85 p. : 26 cm..<br /> 1560522003 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=24086">Place hold on <em>Managing stress for mental fitness /</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=24086</guid> </item> <item> <title> Managing performance : a comprehensive guide to effective supervision / </title> <dc:identifier>ISBN:1560523530</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=23935</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560523530.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Haynes, Marion E..<br /> Menlo Park, CA: Crisp Publications, 1984 .<br /> xiv, 394 p.; , Includes index 24 cm.<br /> 1560523530 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=23935">Place hold on <em>Managing performance :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=23935</guid> </item> <item> <title> Managing negative people : strategies for success / </title> <dc:identifier>ISBN:1560523069</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=23937</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560523069.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Kravitz, S. Michael.<br /> Menlo Park, CA: Crisp Publications, 1995 .<br /> ix, 72 p.: 26 cm.<br /> 1560523069 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=23937">Place hold on <em>Managing negative people :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=23937</guid> </item> <item> <title> Managing anger : methods for a happier and healthier life / </title> <dc:identifier>ISBN:1560521147</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=24296</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560521147.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Luhn, Rebecca R..<br /> Menlo Park, CA: Crisp Publications, 1992 .<br /> 111 p. : 26 cm..<br /> 1560521147 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=24296">Place hold on <em>Managing anger :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=24296</guid> </item> <item> <title> Making your message memorable : communicating through stories / </title> <dc:identifier>ISBN:1560526882</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=33868</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560526882.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Shouse, Deborah,.<br /> Menlo Park, CA : Crisp Publications, 2003 .<br /> xi, 108 p. : 26 cm..<br /> 1560526882 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=33868">Place hold on <em>Making your message memorable :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=33868</guid> </item> <item> <title> JIT forecasting and master scheduling : not an oxymoron / </title> <dc:identifier>ISBN:1560524243</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=23610</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560524243.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Viale, J. David.<br /> Menlo Park, CA: Crisp Publications, 1996 .<br /> viii, 115 p. : 26 cm..<br /> 1560524243 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=23610">Place hold on <em>JIT forecasting and master scheduling :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=23610</guid> </item> <item> <title> Handling the difficult employee : solving performance problems / </title> <dc:identifier>ISBN:1560521791</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=22139</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560521791.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Brounstein, Marty.<br /> Menlo Park, CA: Crisp Publications, 1993 .<br /> vii, 76 p.: 26 cm.<br /> 1560521791 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=22139">Place hold on <em>Handling the difficult employee :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=22139</guid> </item> <item> <title> Fat-free writing : business writing for the information age / </title> <dc:identifier>ISBN:156052586X</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=21881</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/156052586X.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Andrus, Carol.<br /> Menlo Park, CA : Crisp Publications, 2000 .<br /> vi, 104 p. : 26 cm..<br /> 156052586X </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=21881">Place hold on <em>Fat-free writing :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=21881</guid> </item> <item> <title> Facilitation skills for team leaders / </title> <dc:identifier>ISBN:1560521996 (pbk.)</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=21776</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560521996.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Hackett, Donald.<br /> Menlo Park, CA : Crisp Publications, 1993 .<br /> vii, 91 p. : 26 cm..<br /> 1560521996 (pbk.) </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=21776">Place hold on <em>Facilitation skills for team leaders /</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=21776</guid> </item> <item> <title> Excellence in supervision : essential skills for the new supervisor / </title> <dc:identifier>ISBN:1560526114</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=22061</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560526114.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Conlow, Rick.<br /> Menlo Park, CA: Crisp Publications, 2001 .<br /> viii, 112 p.: , Includes bibliographical references (p. 109) 26 cm.<br /> 1560526114 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=22061">Place hold on <em>Excellence in supervision :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=22061</guid> </item> <item> <title> Employee suggestion systems : boosting productivity and profits / </title> <dc:identifier>ISBN:1560523956</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=21400</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560523956.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Bassford, Robert L..<br /> Menlo Park, CA: Crisp Publications, 1996 .<br /> vii, 103 p.: 26 cm.<br /> 1560523956 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=21400">Place hold on <em>Employee suggestion systems :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=21400</guid> </item> <item> <title> Emotional intelligence works : developing &quot;people smart&quot; strategies / </title> <dc:identifier>ISBN:1560525843</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=21320</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560525843.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Kravitz, S. Michael.<br /> Menlo Park, CA: Crisp Publications, 2000 .<br /> x, 108 p.: 26 cm.<br /> 1560525843 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=21320">Place hold on <em>Emotional intelligence works :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=21320</guid> </item> <item> <title> Effective sales management : how to build a winning sales team / </title> <dc:identifier>ISBN:1560520310</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=21107</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560520310.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Johnson, Tom.<br /> Menlo Park, CA : Crisp Publications, 1990 .<br /> iv, 83 p. : 26 cm..<br /> 1560520310 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=21107">Place hold on <em>Effective sales management :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=21107</guid> </item> <item> <title> Developing positive assertiveness : practical techniques for personal success / </title> <dc:identifier>ISBN:1560526009</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=33890</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1560526009.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Lloyd, Sam R..<br /> Menlo Park, Calf. : Crisp Publications, Inc., 2002 .<br /> x, 109 p. : 26 cm..<br /> 1560526009 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=33890">Place hold on <em>Developing positive assertiveness :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=33890</guid> </item> </channel> </rss>
