<?xml version="1.0" encoding="utf-8" ?> <rss version="2.0" xmlns:opensearch="http://a9.com/-/spec/opensearch/1.1/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom"> <channel> <title> <![CDATA[ Search for 'Provider:HarperCollins Leadership,']]> </title> <link> https://efind.ump.edu.my/cgi-bin/koha/opac-search.pl?q=ccl=Provider%3AHarperCollins%20Leadership%2C&#38;sort_by=title_dsc&#38;format=rss </link> <atom:link rel="self" type="application/rss+xml" href="https://efind.ump.edu.my/cgi-bin/koha/opac-search.pl?q=ccl=Provider%3AHarperCollins%20Leadership%2C&#38;sort_by=title_dsc&#38;format=rss"/> <description> <![CDATA[ Search results for 'Provider:HarperCollins Leadership,' at ]]> </description> <opensearch:totalResults>4</opensearch:totalResults> <opensearch:startIndex>0</opensearch:startIndex> <opensearch:itemsPerPage>30</opensearch:itemsPerPage> <atom:link rel="search" type="application/opensearchdescription+xml" href="https://efind.ump.edu.my/cgi-bin/koha/opac-search.pl?q=ccl=Provider%3AHarperCollins%20Leadership%2C&#38;sort_by=title_dsc&#38;format=opensearchdescription"/> <opensearch:Query role="request" searchTerms="q%3Dccl%3DProvider%253AHarperCollins%2520Leadership%252C" startPage="" /> <item> <title> Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize margins and profits / </title> <dc:identifier>ISBN:0814439055 | 9780814439050</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=94288</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/0814439055.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Goodman, John A.,.<br /> New York : HarperCollins Leadership, an imprint of HarperCollins, 2019 .<br /> xx, 268 pages : 24 cm..<br /> 0814439055 | 9780814439050 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=94288">Place hold on <em>Strategic customer service :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=94288</guid> </item> <item> <title> Speak with impact : how to command the room and influence others / </title> <dc:identifier>ISBN:9780814439715</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=94305</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/0814439713.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Shapira, Allison,.<br /> Nashville, Tennessee : | ©2018 HarperCollins Leadership, an imprint of HarperCollins, 2018 .<br /> 231 pages ; 24 cm..<br /> 9780814439715 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=94305">Place hold on <em>Speak with impact :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=94305</guid> </item> <item> <title> Leading loyalty : cracking the code to customer devotion / </title> <dc:identifier>ISBN:9780814439395</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=94309</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/081443939X.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Rogers, Sandy,.<br /> New York : HarperCollins Leadership, an imprint of HarperCollins, 2019 .<br /> xii, 206 pages : 24 cm.<br /> 9780814439395 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=94309">Place hold on <em>Leading loyalty :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=94309</guid> </item> <item> <title> Leadershift : the 11 essential changes every leader must embrace / </title> <dc:identifier>ISBN:9781400212941</dc:identifier> <link>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=94286</link> <description> <![CDATA[ <img src="https://images-na.ssl-images-amazon.com/images/P/1400212944.01.TZZZZZZZ.jpg" alt="" /> ]]> <![CDATA[ <p> By Maxwell, John C.,.<br /> Nashville, TN : HarperCollins Leadership, 2019 .<br /> ix, 265 pages ; 23 cm..<br /> 9781400212941 </p> ]]> <![CDATA[ <p> <a href="https://efind.ump.edu.my/cgi-bin/koha/opac-reserve.pl?biblionumber=94286">Place hold on <em>Leadershift :</em></a> </p> ]]> </description> <guid>https://efind.ump.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=94286</guid> </item> </channel> </rss>
