Riding the tiger : leading through learning in turbulent times / Priscilla Nelson, Ed Cohen
Material type:
TextPublication details: Alexandria, VA. : American Society for Training & Development Press, c2010Description: xxiv, 173 p. : ill., b/w photos ; 24 cmISBN: - 9781562867348
- 1562867342
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Open Shelf
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UMPLIB GAMBANG | HD57.7 .N45 2010 (Browse shelf(Opens below)) | 1 | Available | 0000058666 |
Includes bibliographic references and index
1. Organizational Crisis Strikes: The Legacy of the Satyam Experience -- 2. The Role of Learning during a Crisis: Developing a "Lights On" Strategy -- 3. The Role of Leadership in Turbulent Times: Setting Guidelines for Key Concerns -- 4. Guiding the Evolution of Your Organization’s Culture -- 5. Coaching for Leaders -- 6. Using Social Networking Media -- 7. Caring for the Wounded -- 8. Salvaging Customer Relationships Through Real-Time Learning -- 9. Leading Through Learning: Creating a Postcrisis Plan -- Appendix A: The Legacy of Learning at Satyam -- Appendix B: Echoes of Innocence - More Voices from Satyam