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		Public speaking in an instant : 60 ways to stand up and be heard / Keith Bailey and Karen Leland by Bailey, Keith Leland, Karen Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Petaling Jaya, Malaysia : Advantage Quest, 2009 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: PN4129.15 .B35 2009. Place hold Log in to add tags Add to cart (remove)
		E-mail in an instant : 60 ways to communicate with style and impact / Karen Leland and Keith Bailey by Leland, Karen Bailey, Keith Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Franklin Lakes, NJ : Career Press, c2009 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HE7551 .L45 2009. Place hold Log in to add tags Add to cart (remove)
		Customer service in an instant : 60 ways to win customers and keep them coming back / Keith Bailey & Karen Leland by Bailey, Keith Leland, Karen Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Franklin Lakes, NJ. : Career Press, 2008 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5415.5 .B35 2008. Place hold Log in to add tags Add to cart (remove)

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