Value-driven business process management : the value-switch for lasting competitive advantage / by Peter Franz and Mathias Kirchmer
Material type:
TextPublication details: New York : McGraw-Hill, 2012Description: xii, 223 p. : ill. ; 24 cmISBN: - 9780071791717 (hbk.)
- 007179171X (hbk.)
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Open Shelf
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UMPLIB PEKAN | HF5548.2 .F73 2012 (Browse shelf(Opens below)) | 1 | Available | 0000077698 |
Includes bibliographical references and index
Preface -- Strategy and planning for value-driven BPM -- Value-driven BPM : why you need it now -- The impact of value-driven BPM -- The process of process management -- Developing your roadmap to value-driven BPM -- How value-driven BPM optimizes the impact of process improvement initiatives -- Building a value-driven organization -- Building an organization for value-driven BPM -- Information technology for value-driven BPM -- Managing information models for value-driven BPM -- The present and the future of value-driven bpm -- Value-driven bpm in practice -- The future of value-driven BPM -- Predictions: Where are we going next with value-driven BPM? -- Prediction 1: The emergence of strong process leadership -- Prediction 2: Emerging market multinationals as adopters of value-driven BPM -- Prediction 3: Process-focused KPIs and visual performance management -- Prediction 4: Social networking and virtualization -- Prediction 5: Process-centric systems integration -- A new management philosophy -- List of figures and tables -- Abbreviations -- Bibliography -- Notes