Honesty sells : how to make more money and increase business profits / Steven Gaffney and Colleen Francis
Material type:
TextPublication details: Hoboken, N.J. : Wiley, c2009Description: xviii, 206 p. ; 24 cmISBN: - 9780470411537
- 0470411538
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Open Shelf
|
UMPLIB GAMBANG | HF5438.25 .G34 2009 (Browse shelf(Opens below)) | 1 | Available | 0000048868 |
Includes index
Top 10 sales hall of shame: when bad sales people go even worse -- Honesty: the best policy for closing sales and growing the business -- The startling truth about why honest sells -- Being honest with yourself -- The hidden costs of communication breakdowns -- Just the facts: how assumptions impact sales -- Be a life giver -- Getting the truth from everyone -- Referral selling: ensuring honest relationships from the start -- The start of your selling relationship: getting started with an honest foot forward -- Close more sales by acknowledging your clients -- The honest way to close more sales. more often. more quickly -- Overcoming objections and questions -- Turning a onetime client into a lifetime client -- Remember to practice honesty internally -- Some final thoughts