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Virtual reference service : from competencies to assessment / R. David Lankes ... [et al.] ; edited by Philip Nast by Series: Virtual reference desk series
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: London : Facet Publishing, c2008
Online resources:
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: Z711.45 .V57 2008.

Using mobile technology to deliver library services : a handbook / Andrew Walsh by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: London : Facet Publishing, 2012
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: Z680.5 .W35 2012.

Understanding data and information systems for recordkeeping / Philip C. Bantin by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: London : Facet Pub, c2008
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: CD974.4 .B36 2008.

Training library staff and volunteers to provide extraordinary customer service / by Julie Todaro and Mark L. Smith by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: London : Facet Publishing, 2006
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: Z668.5 .T63 2006.

The top technologies every librarian needs to know : a Lita guide / edited by Kenneth J. Varnum by Series: LITA guides
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publisher: London, UK : Facet Publishing, 2014Copyright date: © 2014
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: Z682.35.T43 T67 2014.

Teaching information skills : theory and practice / Jo Webb and Chris Powis by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Facet Publishing , 2004
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: Z668 .W43 2004.

Teaching information literacy online / edited by Thomas P. Mackey and Trudi E. Jacobson by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: London, UK : Facet Pub., 2011
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: ZA3075 .T43 2011.

Supporting e-learning : a guide for library and information managers / edited by Maxine Melling by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publication details: London : Facet Pub., 2005
Availability: Items available for loan: UMPLIB GAMBANG (2)Call number: ZA4201 .S86 2005, ...

Successful enquiry answering every time / Tim Buckley Owen by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: London : Facet, 2012
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: Z711 .B83 2012.

Successful enquiry answering every time : thinking your way from problem to solution / Tim Buckley Owen by
Edition: Seventh edition
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publisher: London : Facet Publishing, 2017Copyright date: © 1996
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: Z711 .O94 2017.

Staying legal : a guide to issues and practice affecting the library, information and publishing sectors / edited by Chris Armstrong and Laurence W. Bebbington by
Edition: 2nd ed.
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publication details: London : Facet Publishing, 2004
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: KD1300 .S82 2004.

The special collections handbook / Alison Cullingford by
Edition: Second edition
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publisher: London : Facet Publishing, 2016Copyright date: © 2011
Availability: Items available for reference: UMPLIB GAMBANG: Not for loan (1)Call number: Z688.A2 C85 2016 r.

The special collections handbook / Alison Cullingford by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: London, England : Facet Pub., c2011
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: Z688.A2 C85 2011.

Social media for creative libraries / Phil Bradley by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: London : Facet Publishing, 2015
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: Z674.75.W6 B73 2015.

The silence of the archive / David Thomas, Simon Fowler and Valerie Johnson by Series: Principles and practice in records management and archives series
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publisher: London : Facet Publishing, 2017Copyright date: © 2017
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: CD973.A37 T46 2017.

Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hiremath by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: London : Facet Pub., 2006
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: Z711 .C37 2006.

Records management and information culture : tackling the people problem / Gillian Oliver and Fiorella Foscarini by Series: Facet books for archivists and records managers
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: London : Facet Publishing, 2014
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5736 .O45 2014.

Reader development in practice : bringing literature to readers / edited by Susan Hornby and Bob Glass by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: London: Facet Pub., c2008
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: Z1003 .H67 2008.

RDA and serials cataloguing / Ed Jones by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Facet Publishing, 2013
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: Z694.15.R47 J66 2013.

RDA : strategies for implementation / Magda El-Sherbini by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Publication details: London : Facet Publishing, 2013
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: Z694.15.R47 E47 2013.

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