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		Virtual reference services : issues and trends / Stacey Kimmel, Jennifer Heise, editors by Kimmel, Stacey Heise, Jennifer Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : The Haworth Information Press, 2003 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: Z711.45 .V57 2003. Place hold Log in to add tags Add to cart (remove)
		Virtual reference service : from competencies to assessment / R. David Lankes ... [et al.] ; edited by Philip Nast by Lankes, R. David Nast, Philip Series: Virtual reference desk series Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: London : Facet Publishing, c2008 Online resources: Table of contents only Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: Z711.45 .V57 2008. Place hold Log in to add tags Add to cart (remove)
		The virtual reference desk : creating a reference future / edited by R. David Lankes ... [et al.] by Lankes, R. David Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Publication details: New York : Neal-Schuman Publishers, 2006 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: Z 711.45 V57 2006. Place hold Log in to add tags Add to cart (remove)
		Successful enquiry answering every time / Tim Buckley Owen by Buckley Owen, Tim Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: London : Facet, 2012 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: Z711 .B83 2012. Place hold Log in to add tags Add to cart (remove)
		Successful enquiry answering every time : thinking your way from problem to solution / Tim Buckley Owen by Owen, Tim Buckley [author.] Edition: Seventh edition Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Facet Publishing, 2017Copyright date: © 1996 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: Z711 .O94 2017. Place hold Log in to add tags Add to cart (remove)
		Success at the enquiry desk / Tim Owen by Owen, Tim Series: The successful LIS professional Edition: 3rd ed. Material type: Text; Literary form: Not fiction ; Audience: General; Publication details: London: Library Association Pub., 2000 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: Z711 .O93 2000. Place hold Log in to add tags Add to cart (remove)
		Reference renaissance : current and future trends / edited by Marie L. Radford and R. David Lankes by Radford, Marie L Lankes, R. David Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : Neal-Schuman Publishers, 2010 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: Z711 .R44 2010. Place hold Log in to add tags Add to cart (remove)
		The reference librarian's policies, forms, guidelines, and procedures handbook : with CD-ROM / [compiled by] Rebecca Brumley by Brumley, Rebecca, 1959- Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : Neal-Schuman, c2006 Availability: Items available for loan: UMPLIB PEKAN (2)Call number: Z711 .R44 2006, ... Place hold Log in to add tags Add to cart (remove)
		Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hiremath by Cassell, Kay Ann Hiremath, Uma Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: London : Facet Pub., 2006 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: Z711 .C37 2006. Place hold Log in to add tags Add to cart (remove)
		Recommended reference books for small and medium-sized libraries and media centers / Shannon Graff Hysell, associate editor by Hysell, Shannon Graff Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Westport, CT : Libraries Unlimited , c2008 Availability: Items available for reference: UMPLIB GAMBANG: Not for loan (1)Call number: Z1035.1 .R43 2008 r. Log in to add tags Add to cart (remove)
		Handbook of electronic and digital acquisitions / Thomas W. Leonhardt, editor by Leonhardt, Thomas W Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : Haworth Press, c2006 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: Z692.C65 H36 2006. Place hold Log in to add tags Add to cart (remove)
		Fundamentals of reference / Carolyn M. Mulac by Mulac, Carolyn M Series: ALA fundamentals series Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Chicago, USA : American Library Association, c2012 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: Z711 .M85 2012. Place hold Log in to add tags Add to cart (remove)
		Digital versus non-digital reference : ask a librarian online and offline / edited by Jessamyn West. by West, Jessamyn Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Publication details: New York : The Haworth Information Press, 2004 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: Z 711.45 .D54 2004. Place hold Log in to add tags Add to cart (remove)
		Crash course in reference / Charlotte Ford by Ford, Charlotte Series: Crash course series (Westport, Conn.) Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Westport, Conn. : Libraries Unlimited, 2008 Online resources: Table of contents only Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: Z711 .F67 2008. Place hold Log in to add tags Add to cart (remove)
		BS ISO 11620:2023 Information and documentation : Library performance indicators (EN) / Series: British Standard ; BS ISO 11620:2014 Material type: Article; Format: regular print ; Literary form: Not fiction ; Audience: Specialized; Publisher: Geneva, Switzerland : International Organization for Standardization (ISO), 2023Copyright date: © 2023 Availability: Items available for reference: UMPLIB PEKAN: Not for loan (1)Call number: Z669.8 .B78 2023 r. Log in to add tags Add to cart (remove)
		Basics of genealogy reference : a librarian’s guide / Jack Simpson by Simpson, Jack Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Westport, Connecticut : Libraries Unlimited, c2008 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: Z711.6.G46 S56 2008. Place hold Log in to add tags Add to cart (remove)