000 00773nam a2200253 i 4500
999 _c101054
_d101060
003 MY-KuUP
005 20251125110912.0
006 a||||fr|||| 001 0
007 ta
008 250305s2023 -uka|||fr|||| 001 0 eng d
020 _a9781292425191
_qpaperback
040 _aUMPSA
_beng
_cUMPSA
_erda
090 _aHD9992 .W57 2023
100 1 _aWirtz, Jochen,
_eauthor.
245 1 0 _aEssentials of services marketing /
_cJochen Wirtz
264 1 _aUnited Kingdom,
_bPearson :
_c2023
300 _a649 pages :
_billustrations (color) ;
_c28 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
504 _aIncludes bibliographical references and index
650 0 _aService industries
_xMarketing
942 _2lcc
_cOPEN