| 000 | 01168nam a2200337 i 4500 | ||
|---|---|---|---|
| 999 |
_c102112 _d102118 |
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| 003 | MY-KuUP | ||
| 005 | 20251125111015.0 | ||
| 006 | a||||fr|||| 001 0 | ||
| 007 | ta | ||
| 008 | 250617t20232023nyua|||fr|||| 001 0 eng d | ||
| 020 |
_a9781265075538 _qpaperback |
||
| 040 |
_aUMPSA _beng _cUMPSA _erda |
||
| 090 | _aHD58.8 .B67 2023 | ||
| 100 | 1 |
_aBordoloi, Sanjeev K., _eauthor. |
|
| 245 | 1 | 0 |
_aService management : _boperations, strategy, information technology / _cSanjeev K. Bordoloi, James A. Fitzsimmons, and Mona J. Fitzsimmons |
| 250 | _aTenth Edition | ||
| 264 | 1 |
_aNew York : _bMcGraw‑Hill Higher Education, _c2023 |
|
| 264 | 4 | _c© 2023 | |
| 300 |
_axix, 524 pages : _billustrations ; _c27 cm. |
||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aService industries _xOrganization & management |
|
| 650 | 0 | _aOperations management | |
| 650 | 0 |
_aInformation technology _xPlanning |
|
| 650 | 0 | _aBusiness processes | |
| 700 | 1 |
_aFitzsimmons, James A., _eauthor. |
|
| 700 | 1 |
_aFitzsimmons, Mona J., _eauthor. |
|
| 942 |
_2lcc _cOPEN |
||