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020 _a9781835498521
_qebook
040 _beng
_cUMPSA
_erda
_aUMPSA
090 _aT14 .C43 2025
245 0 4 _aThe chatgpt revolution :
_bhow conversational AI is transforming customer service and business operations /
_cedited by Abhishek Behl, Shalini Gautam, Chitra Krishnan and Priyanka Malik
264 1 _aLondon :
_bEmerald Publishing Limited,
_c2025
300 _a1 online resource
336 _2rdacontent
_atext
337 _2rdamedia
_acomputer
338 _2rdacarrier
_aonline resource
650 0 _aArtificial intelligence
650 0 _aConversational agents (Computer programs)
650 0 _aCustomer service
_xAutomation
700 1 _aBehl, Abhishek,
_eeditor.
700 1 _aGautam, Shalini,
_eeditor.
700 1 _aKrishnan, Chitra,
_eeditor.
700 1 _aMalik, Priyanka,
_eeditor.
856 4 0 _uhttps://www-emerald-com.libraryumpsa.idm.oclc.org/books/edited-volume/17055/The-ChatGPT-RevolutionHow-Conversational-AI-is
_zOff-Campus link
856 4 0 _uhttps://doi.org/10.1108/9781835498521
_zClick here to access (Direct Link)
942 _2lcc
_cEBOOK