| 000 | 01103ngm a2200265 4500 | ||
|---|---|---|---|
| 001 | vtls000065988 | ||
| 003 | KUKTEM | ||
| 005 | 20251117141035.0 | ||
| 008 | 121109t2000 ilu45 f s0 vceng | ||
| 020 | _a978 | ||
| 039 | 9 |
_a201403061503 _biswan _y201211091602 _zfarina |
|
| 040 | _aUMP | ||
| 090 | _advd HF5415.5 .T56 2000 | ||
| 100 | 1 | _aTimm, Paul R. | |
| 245 | 1 | 4 |
_aThe power of customer services _h[video recording] : _bA how to approach to successful customer service/ _cJack Wilson & Associates, Inc. |
| 260 |
_aChicago, Illinois : _bJWAVIDEO, _c2000 |
||
| 300 |
_a1 digital video disc (DVD: 45min): _bdigital; _c12cm. + 1 compact disc audio (CD audio: 45min): _bdigital ; _c12c + _e1 guide book, xvi, 39p. : ill.; 28cm. |
||
| 500 | _aLibrary internal view only. | ||
| 538 | _aDisc compatible with computer DVD drive and DVD player. | ||
| 650 | 0 | _aCustomer services | |
| 650 | 0 |
_aCustomer services _xManagement |
|
| 650 | 0 | _aCommunication in management | |
| 856 | 4 | 2 | _auwww.jwavideo.com |
| 999 |
_aVIRTUA4 _c10377 _d10383 |
||
| 999 | _aVTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5000*5380*6500*6501*6502*8560*9992 | ||