000			03444ntm a2200337 i 4500
003			MY-KuUP
005			20260224162023.0
006			t||||fr|||| 000 0
007			ta
008			260224t20252025my a|||fr|||| 000 0 eng d
020			_aTHE0010385 (Local) _qHardback
040			_aUMPSA _beng _cUMPSA _erda
090			_aFTKA .A49 2025 r Thesis
100	1		_aAlya Nadhirah Binti Ismail, _eauthor.
245	1	0	_aAssociation between physical and psychosocial risk factor with fatigue level among courier service workers / _cAlya Nadhirah Binti Ismail
264		1	_aKuantan, Pahang : _bUMPSA, _c2025
264		4	_c© 2025
300			_axii, 152 pages : _billustrations (some color) ; _c30 cm. + _e1-CD ROM.
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
347			_2rda _atext file _bPDF
500			_aFaculty of Civil Engineering Technology
502			_aThesis (Master of Science) -- Universiti Malaysia Pahang Al Sultan - 2025
504			_aInclude bibliographical reference
520	3		_aThe courier industry plays a vital role in modern logistics, facilitating the rapid delivery of goods and supporting the global supply chain. However, industrial assessments within this sector are frequently overlooked, despite the physically demanding nature of the job. Couriers often face repetitive tasks such as lifting and carrying heavy packages, frequent bending, and prolonged driving. Yet, industrial research or assessments typically receive less attention compared to the manufacturing and construction industry. This oversight can result in poor workplace performance and support for couriers, impacting both worker health and overall productivity. Addressing these challenges through comprehensive ergonomic evaluations can reduce injury risks, improve job satisfaction, and enhance the operational efficiency, ensuring a sustainable workforce for the future. Therefore, on the aim of this study is to determine the association between physical, psychosocial risk factors and fatigue levels among courier workers. A cross-sectional study was used as the research design. The questionnaires were developed by adopting traits from multiple validated questionnaires and content validity tests through expert panels. The data were collected from 434 courier workers. The findings revealed significant ergonomic risk factors, particularly awkward postures, followed by repetitive motion and forceful exertion. It is also highlighted employment factors as the highest scoring psychosocial risks, followed by work relationships and work demand. Overall, the courier workers experience medium levels of fatigue in their work, starting with a lack of energy, physical exertion, sleepiness, physical discomfort, and a lack of motivation respectively. Multiple linear regression analysis confirmed a significant association between psychosocial risks (employment factors, work relationships, and job demand) and fatigue (feeling a lack of energy). Understanding and mitigating these risk factors can lead to more effective targeted intervention strategies, promoting a safe work environment for workers while demonstrating ethical business practices in accordance with DOSH and the national guidelines.
610	2	0	_aFaculty of Civil Engineering Technology _xDissertations
650		0	_aUniversities and colleges _xDissertations
650		0	_aTheses _xDissertations
942			_2lcc _cTHESIS
999			_c104237 _d104243